nursing team

Contact Us

We’re here to help you find fast and effective solutions

OFFICE HOURS

MONDAY - FRIDAY

8 AM - 8 PM

SATURDAY

9 AM - 1 PM

Outside of office hours, advice is available on pumps, equipment and feeding tube problems, but not on individual deliveries.

Information

At Nutricia Homeward we want to give the best service at all times. 

We love to hear from you to understand what we are doing well and how we can improve our service.All compliments, comments and complaints are recorded by electronic means. Complaints are tracked to make sure of a fast and fitting solution.

If you have any concerns with the Nutricia Homeward service, please speak to our Patient Services team who will try to resolve any issues you may have. If the Patient Services team are unable to resolve your issue, the next step would be for you to raise a complaint with us. Our Quality Assurance team will acknowledge this within 24 working hours and provide a further update or full response within 10 working days.

If your question is about a Data Subject Access Request, please click here and fill in the details.

For a copy of our complaints leaflet, please click here.

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